PRODUCT RETURN AND EXCHANGE
Your satisfaction is important to me. Due to the nature of skincare products, returns are only accepted under these conditions:

Damaged Products: If your item arrives damaged, please contact me within 48 hours of delivery. Photo evidence of the damage is required.

Adverse Reactions: If you experience a reaction to a product, report it within 7 days of delivery. Photos of the reaction and the product itself are required to qualify for a return or exchange.

We do not accept returns for any other reasons.

SERVICE POLICIES
Cancellations & no-show: Cancellations made 24 hours or less before your appointment, as well as no-shows, will incur a 100% of your u service no show fee 

Late: If you are late to your appointment you will still be able to receive the remaining time of your appointment within a reasonable time frame (typically no later than 15 minutes) otherwise this will be treated as a no show.